Creator of innovative solutions to complex performance and communication challenges
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Overview    From 1980 to 1994 I was a partner in a consulting firm that focused on organizational performance issues.  In 1994 one of my clients hired me — first as a contract employee, then salaried — to help build a new line of business in consulting services.  In 2000, that company was sold off to a competitor, and since then I have been working as an independent contractor.

2001-Present    Contract consulting in business development/proposal development, precision marketing communications, learning & performance improvement services, and interactive media.  Clients include The Jack Morton Company, MJM Creative, 4DLS Learning, Velocity Communications, Xperience Communications, New East India Trading Company, Dynamic Directions, Inc. and several start-ups.

1994-2000        Director, then VP (1998) of Learning, Performance Improvement and Digital Media Services at Caribiner International, a global B2B communications firm serving Fortune 1000 companies.  Achievements included: 

  • Building and managing (with others) the company's fastest-growing line of business, developing a new $40 million revenue stream

  • Increasing revenues by 600% from 1998 to 1999, despite catastrophic slide in company's traditional business lines

  • Building and managing internal and external creative/production resources

  • Developing and delivering capabilities presentations and new business proposals

  • Managing the 12-person sales force for new service offerings (Strategy Consulting, Communication Planning, Learning Solutions, Performance Improvement Services and Digital Media)

1980-1994        Consultant, then Managing Director (1986) of The Bridges Group, a consulting firm that supplied learning, performance improvement, and communication services to operating groups of Fortune 500 companies — in Europe and the Asia-Pacific region as well as in the U.S.  Primary responsibilities included both revenue generation and service delivery.

  • Developing and managing client relationships, typically with heads of sales and marketing Business Units

  • Designing, developing, producing and delivering a wide array of custom learning and performance improvement solutions

  • Providing executive-level coaching

  • Developing executive-level presentations

  • Training and supporting sales/marketing personnel


©2002-2007, Michael Glaza